Frequently Asked Questions

What are the minimum quantities?
Most styles have a minimum of 60 pairs per design and colourway. Sorry, while we would like to offer smaller MOQs we can't do this due to the costs of design artworking and machine set-ups.

Do you colour match?
For local production and smaller quantities we use pre-dyed yarns. If you send us a PMS colour code we will see our closest yarn match and send a photo to show you. Offshore, and with a large enough quantity, the factory will dye the yarn to match your PMS.

Are there any design limitations for knitting?
There is a limit to how intricate and detailed knitted designs can be as we are limited by the number of stitches in the sock. Also, too much patterning creates too many floats (loose threads) inside the sock and reduces the sock stretch . Designs are limited to 5 colours in the pattern, but not including the base, welt, heel & toe colours.

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Can I get a sample to see the quality?
Sure, we can send a sock in the same style you are interested in so you can see the style and quality prior to placing an order.

Do you do samples before bulk production?
Yes we always do a sample prior to bulk production. We send a photo of the sample for approval. If you require a physical sample to approve then we charge a small Australia post fee.

What are the lead times?
For local production, the lead times are approximately 4 weeks but we can complete sooner if the factory isn't too busy. If the factory has capacity then we can also offer an Express option (2 week production time) for an extra $0.50 per pair.

Lead time for overseas custom made socks is approximately 13-14 weeks via sea freight and 4-5 weeks via air freight.

What are your socks made of?
Locally, we have cotton and bamboo yarns which we blend with nylon for durability and elastane for stretch. Offshore, we have cotton and bamboo but can also source other options as well.

What sizes are your socks available in?​

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We use standard Australian sock sizes (sizes as per shoe sizes) and below are conversions. We can adjust the sizing to specific sizing requirements if needed. 

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ADULTS

• AU Women's 2-8 | EU 35-39

• AU Men's 6-10 | Women's 8-12 | EU 39-44

• AU Men's 11-14 | EU 45-49

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KIDS

• AU 5-8 (3-4 years old)

• AU 9-12 (4-6 year old)

• AU 13-3 (6-9 years old)

• AU 2-8 (8-11 years old) 

Why custom socks you ask?

Custom socks are perfect for:

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• The ultimate promotional product

• Practical and lasting promotion product

• Low cost Gift with purchase

• Corporate Gift to treat your staff

• The finishing touch to a work or school uniform